Chatbot Technology

Chatbot Technology

2017-08-08

 

Did you read the news about why Facebook shut down his Chatbots after they develop a new language and talk internally?

So what is chatbots?
CHATBOT is a computer programme which can conduct conversations through sound or text. Chatbots are the new rage as more top brands are advancing the technology and integrating it into their website and chat systems.

How does it work?
Chatbot complete tasks solely through text-based messaging. There are two ways that chatbot can understand text-based messages from users:

1) Chatbot that relies on strict sets of commands is very limited. They can only respond to perfectly formed commands that they are programmed to recognize.

2) Chatbot that relies on Natural Language Processing is more intelligent and rely on machine learning.
You don’t have to use strict commands to interact with them.
Instead, you can speak to them like you would to a real person. You can text
“Hey, what’s up in the world?” to get the latest news, or
“Oh, I’m starving!” to get options for food delivery services.

With Chatbots
No need for a designer
No need for a front-end developer
Best UI – no UI
It`s all in your favourite messenger
Artificial Intelligence

Why do you need to seriously think about chatbot app development?
Microsoft’s Bot Framework for Skype bots, Telegram’s Bot Platform 2.0, and Facebook’s Bots for Messenger have all been released within the past year.
These companies, as well as other IT firms, have been developing their own AI-powered messaging bot platforms.
Since people already spend a lot of their time with the phones in messenger apps, it makes sense to add additional capabilities to
the apps that people already love rather than forcing them to jump between different applications and websites.

What technologies are used to create chatbot?
We can divide these technologies into two kinds:
APIs and Machine Learning technologies.

We can divide these technologies into two kinds:

1) Chatbots work with Textual User Interfaces (TUI), meaning you can interact with a service using text commands. If you wanted to buy shoes, you could send a message to the appropriate bot telling it that you want to order shoes, and it could send you various options. In order to implement a TUI and teach your bot to facilitate interaction between your base (which is an eCommerce site in our case) and a user, you have to integrate a particular API. The API connects your bot with the app you implemented the bot into and makes it possible to respond to a user’s requests and perform tasks.

2) Machine learning technologies can allow bots to recognize speech and data, learn patterns of natural language, and interpret data based on previous interactions.

Don’t you think the advance of technology is helping us to improve our efficiency also allowing us to work on something that is much more important?